Introduction

VOIP has really brought a revolution in the communications world. It has the changed the way of communication between two people using a phone. It offers lot of benefits, not only to residential customers, but to small and large scale businesses as well.

Benefits of Residential VOIP

The VOIP phone system can be implemented at home using two methods. 1. Connecting a phone to the network through an ATA (Analog Telephone Adapter) 2. Using a VOIP/IP phone which is directly connected to the broadband network. The benefits of using VOIP in homes are given below:

  • Cost of international calls are greatly reduced as the user only has to pay for the monthly charges for the VOIP service provider and internet service provider.
  • The most commonly used features like call forwarding, call blocking, call waiting, caller ID etc., are available in the VOIP service.
  • Calling more than two people at the same time using conferencing is available.
  • No need to change the phone number, if the user is relocated to another place.

Benefits of VOIP in Business

Many small businesses are replacing their traditional phone system to an IP phone system as it offers many attractive features. Most businesses use IP phones with multiple extensions. IP phones save a lot of money for businesses, especially for those using more international calls.

  • It is very easy to install and configure the VOIP system. Many VOIP providers offer a nice looking GUI (Graphical User Interface) for configuring the system, depending upon the business needs.
  • It is very easy to add / remove new extensions. This feature is very useful for businesses as the new employees will join and some employees may quit. The changes can be done using the GUI itself.
  • It is very easy to configure the voicemail and the voice messages are sent to the configured email as text or sound.
  • Virtual faxing is possible using VOIP so that faxes can be sent and received without using a fax machine.